FAQ

Default solution folder, feel free to edit or delete it.

How to change Password from Non SCM Network
Note 1: If user are working in the company network or WFH via VPN access, Password is changed by login into IDM system in the webcentre portal. However, if ...
Mon, 15 Nov, 2021 4:53 PM
How To Apply for Color Print for FujiXerox Photocopier/Printer
Steps to apply for Printing Color for FujiXerox printer 1. Login to WCP portal - IDM Self Service 2. Click on Requ...
Thu, 15 Jul, 2021 8:31 AM
Change your default browser in Windows 10
Change your default browser in Windows 10 : Notes : Currently, Internet Explore (IE 11), is recommended for using full functionality...
Mon, 24 May, 2021 4:17 PM
How to Apply For Work From Home (WFH) Access
This procedure is to be followed when an employee require to work from home (ie: ## access to office computer via home computer, company laptop or login to ...
Thu, 17 Feb, 2022 2:01 PM
What is the Service Desk Hotline No
Service Desk Hotline No is 69717911 (during office hours) Following are various channel to get support from IT Service Management teams :
Thu, 20 May, 2021 8:35 AM
How to Reset Password for Office365 Email and IDM system account
How to reset Password for Office365 Email and IDM system Note : This is applicable for work from home users' group, who already have setup 2FA authe...
Mon, 15 Nov, 2021 4:26 PM
How to Map SharePoint Site to your Computer
How to Map SharePoint Site to your Computer To map, you need to login to Microsoft O365 https://portal.office.com via Internet Explorer (IE11 only) ...
Tue, 16 Nov, 2021 8:59 AM
How to Get my computer name
How to Get  my computer name  Please follow the steps below if unsure of how to get your computer name. 1. Press Win+R in your keyboard 2....
Fri, 10 Sep, 2021 4:52 PM
How to Change Background for MS Team Meeting
Change your background for a meeting (**Not availbale in VDI and WVD) Change and preview backgrounds before you go live in your meeting. Also see C...
Wed, 11 Aug, 2021 9:39 AM
Hosting MS Team Meeting (For WFH User who login to office Desktop)
Information about SCM's MS Team access Control: 1. SCM's MS Team/Sharepoint restrict user access from non SCM network.  2. Hence, user has to us...
Fri, 18 Feb, 2022 1:02 PM