FAQ

Default solution folder, feel free to edit or delete it.

FAQ - On WVD (Window Virtual Desktop)
 Click on the attached file.
Fri, 3 Sep, 2021 2:13 PM
Supported Browser for Service Desktop Portal
Please use Microsoft Egde or Google Chrome or Mozilla Firefox for better usability. It is confirmed that Freshservice is not supported in IE anymo...
Wed, 8 Sep, 2021 8:28 AM
How to Update My Phone No in Global Address Book
How to update my Phone Number  Our HR PeopleSoft system (PSFT)  allow employee to update telephone no. ** Note : Only the work no will be sync to SCM em...
Wed, 20 Oct, 2021 10:35 AM
How to get my PC IP Address
How to get my PC IP Address To get your Office PC IP Address -Press Win+R on your keyboard -Type cmd and press Ok -Type IPconfig and press E...
Tue, 30 Nov, 2021 9:17 AM
Common error encounter during Login to PeopleSoft Portal
1.  Portal Login is Case Sensitive If you login via portal, you have to use all lowercase username. When get prompted by Peoplesoft, then only u...
Thu, 2 Dec, 2021 2:24 PM
Guide to create Service Request to loan a Laptop PC
During the course of your work, you may need to loan a laptop from IT department.  Enclosed is a brief Guide to create SR for Laptop PC (on-loan) via ...
Fri, 24 Dec, 2021 4:06 PM
Unlocking AD Account
Please refer attached article
Wed, 20 Mar, 2024 10:12 PM
T2T Migration - Quick Reference Guide
Please refer to attached PDF
Wed, 20 Mar, 2024 10:12 PM